Shipping
- The customer will receive a Telephone Confirmation call from Carlson-Pic-Arts to verify products and items to be placed.
- Shipping will be by US Mail Service and fees based on weight and ZIP code
Returns
128 Lawnview Circle, Danville, CA 9526
*Carlson-Pic-Arts wants you to be 100% satisfied with your purchase. That is why we offer a "free" telephone confirmation to verify your product purchase. We are happy to discuss image options and product options. Before confirming your purchase*
- Carlson-Pic-Arts offers a 30 day return policy.
- Carlson-Pic-Arts will not accept any returns that are over 30 days from the point of purchase.
- All returns are subject to a 30% restocking fee.
- All returns Must be in the same condition you received and in its original packaging.
- The customer is responsible for the shipping costs on returned items.
- Carlson-Pic-Arts will not refund the shipping costs.
- The customer will be only be refunded for the cost of the item purchased.
- Refunds will be refunded to the credit card originally used to place order
- All returns MUST be issued a RMA (Return Merchandise Authorization) form to be considered a legitimate return.
- The Customer must reference their order number in the email.
- The customer will receive a reply on the submitted RMA as soon as possible after customer/vendor confirmation
- All RMA forms need to be submitted via email to [email protected]
- Al returns must be shipped to the following address:
128 Lawnview Circle, Danville, CA 9526
*Carlson-Pic-Arts wants you to be 100% satisfied with your purchase. That is why we offer a "free" telephone confirmation to verify your product purchase. We are happy to discuss image options and product options. Before confirming your purchase*